Orders that have been cancelled or returned will have their payments repaid through the same payment method as the order was initially made in, within 3 to 7 business days. If the request is not approved, the refund application can be denied for that order. in your request.(If the product contains game coupons, you will need to provide your MID in the application.) Please inform us of your order number, details about the package's return, and provide photographs, etc. Please submit a request at My Page > Settings > Support > 1:1 Inquiry > Products & Shipping. The product contains copyable in-game rewards or similar products, and the packaging has been damaged. The returned product does not contain all the original components. The product has been intentionally damaged. The product has been lost, damaged, or destroyed due to customer's negligence. The product's packaging has been opened and/or has signs of use. ![]() Orders that have passed 14 days from the date of receiving the product. ![]() Returns may not be made in the following cases: Please note that returns must include all tags and the packaging in the same condition as when the product was first received. If a return is being made due to the product being damaged, defective, or the delivery was made in error, the Cookie Run Store will cover incurred shipping expenses. Orders containing 2 or more products might be shipped in separate boxes, and as such might incur shipping fees on a per-product basis when returning due to change of heart. (Incurred shipping expenses will be deducted from the refund amount.) Please note that return requests due to a simple change of heart may result in additional shipping expenses due to the return procedure. Applying for a product exchange is only possible for products that are damaged, defective, and/or products that do not match the order placed (wrong deliveries). (Enter your game MID in the return application form.) When returning a product containing in-game redeemable coupons, please keep in mind that any in-game rewards gained through said coupons will be revoked. However, should the product not match the description, advertisement, and/or the contents of the contract, applying for returns or exchanges must be made within 3 months of completion of the delivery, or within 30 days of being able to know of this fact. ![]() Orders are only eligible for returns and exchanges within 14 days of completion of the delivery. Orders in the "Preparing shipment" or "Shipping" stages are not eligible for cancellation, and will instead require a return request. Canceling an order is only possible during the "Order complete" stage, via the My Page > Orders/Shipments page. The shipping expenses and list of eligible countries can change without prior notice, so please check during check-out. Domestic orders exceeding 20,000 KRW are eligible for free shipping. ![]() You can check the shipping expenses according to region during check-out. Shipping is based on the weight and volume of the product. Shipping expenses vary by region and product. The games story takes place with a group of cookies creating their own kingdom, going on adventures to explore other kingdoms, and unraveling the mysteries of the Ancient Heroes who disappeared from the world.- The Cookie Run Store ships both domestically and internationally. The game features both real-time battle strategy and city-building gameplay with a cast of unique cookies for the players to pull for and collect as well as a customizable kingdom. This plush is made out of 100% soft PP cotton and is generously filled with stuffing.Ĭookie Run: Kingdom is the 8th game developed by Devsisters in the Cookie Run series. He is accessorized with two white skuls that are placed on his chest area. He is posed holding his iconic candy cane in his left hand with his right hand comfortably resting on his hip. Standing at 12-inches, GingerBrave returns to Youtooz in a soft and huggable plush form! With yet another determined smile on his face, GingerBrave is ready and willing to take on whatever obstacle comes in his way. Cookie Run Kingdom Collection GingerBrave 1-Foot Plush:
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